Delivery Notifications

You will receive an email at the address you have specified when your order has been despatched - this email contains the tracking number (if applicable) so you can track it online right to your door.

Delivery Timescales

If an order is placed after the 15th day of the following month and before the 15th day of the current month, you will receive the current months' Growth Box.

Orders placed after the 15th day of the current month will be for the following months' Growth Box.

Growth Box Deliveries are despatched by the 4th weekend of the month for which they relate to so you receive your box by the end of themonth.

Postage Method

All orders will be set via Royal Second Class. This means your item will be delivered 3-5 working days after despatch.

Late Deliveries or Despatch

Although The Growth Box Ltd is able to ship almost every order in the specified delivery timescale, in rare circumstances our shipping capacity can be exceeded and cause a delay of one extra day.  This situation can occur occasionally, and is an unfortunate situation which is naturally associated with buying online, however this only occurs in rare situations and, should this occur, your order will be marked for urgent delivery the following day.

The other circumstance which may cause a delay is when the delivery service itself has a problem.  This, again, is a rare situation but is unfortunately beyond our control.  In these situations, The Growth Box Ltd will do our very best to take responsibility for the situation and ensure that your order is delivered as quickly as possible.

Contact Us

If you have any questions about delivery of your item please check out the FAQs page or contact us via our Connect page.