Delivery
Delivery Notifications
You will receive an email at the address you have specified when your order has been despatched - this email contains the tracking number (if applicable) so you can track it online right to your door.
Delivery Timescales
Growth Box Deliveries are despatched by the 4th weekend of the first month of the quarter so you receive your box by the end of the first month of the quarter.
Postage Method
All orders will be set via Royal Second Class. This means your item will be delivered 3-5 working days after despatch.
Late Deliveries or Despatch
Although The Growth Box Ltd is able to ship almost every order in the specified delivery timescale, in rare circumstances our shipping capacity can be exceeded and cause a delay of one extra day. This situation can occur occasionally, and is an unfortunate situation which is naturally associated with buying online, however this only occurs in rare situations and, should this occur, your order will be marked for urgent delivery the following day.
The other circumstance which may cause a delay is when the delivery service itself has a problem. This, again, is a rare situation but is unfortunately beyond our control. In these situations, The Growth Box Ltd will do our very best to take responsibility for the situation and ensure that your order is delivered as quickly as possible.